Monday, December 28, 2009

Book Review - Hundred Percenters

One unanticipated benefit of writing - this blog and others - is the number of people with whom I have connected. I have been in contact with a number of publishers who have provided copies of books for me to read and review. I have several in the cue and this is first of my series.

Hundred Percenters: Challenge Your Employees to Give it Their All, and They'll give you Even More.
Mark Murphy
Chairman and CEO of LeadershipIQ

How many times have I discussed and reviewed what it takes to motivate employees? Talk about working with terrorizing coworkers? Working to your full potential? All these questions are tapped and addressed in this little gem. The book starts with the premise that we all have employees who are able and desperately WANT to give 100% and it's our responsibility to focus on and remove barriers so employees can.

The book covers a wide range of topics including: 1) goal setting - using HARD goals (as opposed to SMART goals). Helping to focus on the WHY part of our work. 2) Creating accountability and feedback. 3) Reclaiming our heroes with positive reinforcement; 4) Great chapter on how to STOP demotivating your stars and start motivating; 5) working with "Talented Terrors" We have all worked with them - the people who have some special skill or ability - but are simply so wretched to work with that we create complicated work arounds and never address the issue.

What I enjoyed most about the book were the simply, yet effective tools, conversation starters and perspectives on situations - from the supervisor/leader and employee. Ideas about questions to ask employees for HONEST feedback, ideas for providing more effective, less appeasing feedback and language for awkward and difficult situations. But as with any good book, people need to be willing and able to take action. The question is will people will act with the tools provided?

I read a number of Human Resources-related books. I am pretty stingy - with my time. And this is a book that I will read two or three times to glean the gems. It's worth my time.

**Full disclosure
I am reviewing this book for Newman Communications.

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