Tuesday, August 30, 2011

Where do we go from here?

I spent the day at MSU at a  round table for our applicant tracking software.  Great people  - around the table and leading the discussions.  But we are missing something.  Well, a few things.

Disclaimer.  I am not a tech person.  I am an HR person who loves tech.  BIG DIFFERENCE.  But still....

Our ATS system hasn't thought about connecting with candidates via text messaging. Everything is email correspondence.  That's too bad, especially when I hear things like, "email is passe'" and, "I don't need a data plan when I have text" and lastly, "I hardly ever check my email."  I hardly ever check my email.  Let that sink in, will you?

Our ATS system is talking about mobile applications.  They should be doing more than talking.  Our next generation of candidates won't want to have to log in to anything, much less come to a terminal to fill out an application.

Our ATS system has RSS feed but in a text format only.  No HTML.  The link takes the applicant to our website - and wouldn't it be fabulous if our mobile users could apply right from their phone?   Yeah, it would.

Mobile.  Easy.  Access.  Mobile.  It's not rocket science.  I can't figure out why we aren't there yet.  

4 comments:

hrdirect.com said...

I really hate software, I am still using employee record keeping forms. I know I am old fashioned but I do not have 4 hours day to try and figure out how to use a program.

Karen K said...

Don't get me started. Been heavily involved in ATS implementation for the last three years, and ... don't get me started....

Deirdre said...

Oy, what system???

Mrs.McBride said...

Be sure to come up with a course of action for instances of the applicant cellular device being out of service for some reason or another (i.e. nonpayment or change of phone number).

It would be ideal for your ATS to have a return to sender function so that HR will be notified of defunct cell phone numbers. This way HR can send and resend one or two times each and then move on.

Also, establishing a mobile application feature is a great idea, but you would have to figure out a way to decrease the length of the application and still make room for essential applicant information. Last, but not least, you would need to figure out an easy way for applicants to upload a resume from a cellular device.

Obviously the use of the mobile application will be optional for applicants, but I really think that you guys are on to something!