What do you do if Human Resources gives you bad advice?
A few weeks ago, I was talking to a friend about general stuff. She doesn't work in HR and was telling me about a problem she was having at work. Sometimes, more often then not, it becomes a question to me. What would I do?
She tells me the problem. I always like to turn the question back, asking, "what do you think?" Most people have a good idea of what needs to happen. She was no exception but ... she says, I think [this] but HR told me to do this.
Eeeh. They said what?
Now, I don't know first hand the culture, and I am only hearing her perspective of the issue but I trust her. So my questioning goes here:
- Is the HR person new?
- Is the HR person leaving? :)
- What's your relationship with the HR person?
- Have you worked with him/her before?
- His/her general reputation? Does he/she normally give good advice? Helpful?
- Is the HR role - consulting or decision making?
After talking through the issue a bit more, I suggested that she go back to the HR person and discuss it a bit more. With time for reflection and a little more conviction for what she wanted to do, she presented a couple of additional ideas and was able to change the course of action for the better.
What do you do with bad advice?